Investigation by Nigeria Telecom News reveals that the GLO payment code "91309" was removed from Quickteller. (Due to an assumed technical glitch or upgrade)
Due to this situation, all Bank Application, ATM and recharge platforms have been deducting users funds without recharging their Globacom mobile line.
We gathered some of users complains whose money were deduction but line not credited, (via Twitter and Instagram) which can be viewed below.
|Twitter #GloDeductButNoRecharge Complain|
|Instagram #GloDeductButNoRecharge Complain|
We assume Technical team at Quickteller and Globacom are presently working on the issue.
Though this happened on a weekend, attempts to get official statement on the incident from Quickteller and Glo officials proved abortive as at the time of writing.
We implore everyone trying to recharge their Glo lines to wait till the issue is rectified, or buy physical recharge vouchers around their environs.
Hopefully the service would be back in a timely manner.
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